Refund and Returns Policy
CISA '26 Congress
Refund Policy
- We offer a full refund request for up to 30 days after purchase.
If you are not satisfied with your purchase, you can request a refund within 30 days. To initiate a refund, please contact our support team with your order details. Refunds will be processed back to the original payment method. Please note, ticket purchases are non-refundable after the 30 day period.
- Exchange or credit can be issued if the event is canceled.
In case of cancellation of the event, all ticket holders will receive a full refund or an option for credit toward future events. We will keep you updated via email regarding any changes or cancellations. Thank you for your understanding and support.
- Please read all terms before purchasing tickets.
We appreciate your participation and aim to provide excellent service. Make sure to adhere to our refund policies to ensure a smooth experience. For any inquiries about ticket purchases or refunds, feel free to reach out to us anytime. We’re here to help you!
CISA '26 Refunds
Refunds & Exchanges Overview
- Refund requests should be submitted via email.
To submit a refund request, please contact our customer support team via support@cisa26.com. Provide your order number and reason for the refund. We aim to process all requests as swiftly as possible. Your satisfaction is important to us.
- Keep all purchase details handy for easier processing.
All refund requests are reviewed for eligibility as per our terms. Our goal is to address all customer concerns fairly. If you have any questions regarding our refund policy, please don’t hesitate to reach out.
- Refunds may take 5-10 business days to process.
Once your refund is approved, please allow 5 to 10 business days for the amount to reflect back in your account. Your understanding and patience are appreciated during this time.
Thank you for choosing to attend CISA ’26. We’re excited to have you with us, and we hope our refund policy ensures a pleasant experience. Please reach out with any questions or clarifications regarding our policies.